RESERVATIONS: Megabus Customer Service

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Title VI Notice

The Virginia Breeze Intercity Bus service and the Virginia Department of Rail and Public Transportation (DRPT) gives public notice of its policy to assure full compliance with Title VI of the Civil Rights Act of 1964 and all related statutes.

Title VI requires that no person in the United States shall on the grounds of race, color, or national origin, be excluded from the participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity for which DRPT receives federal financial assistance.

Any person who believes that he or she has, individually, or as a member of any specific class of persons, been excluded from the participation in, been denied the benefits of, or been otherwise subjected to discrimination under any program or activity for which DRPT provides assistance and believes the discrimination is based upon race, color, or national origin has the right to file a formal complaint.

A complaint must be submitted within 180 days of the alleged discriminatory act. Complaints may also be filed with the US Federal Transit Administration (FTA).

If a complaint addresses DRPT, you may file the complaint through email via the link below, by phone or in writing.

For complainants who may be unable to file a written complaint, verbal information will be accepted by the Virginia Department of Rail and Public Transportation at 804.786.4440.

To submit a formal complaint or to request additional information on Title VI obligations for both DRPT and the Virginia Breeze Intercity Bus service, please contact DRPT as noted below:

Virginia Department of Rail and Public Transportation

Attn: Title VI Compliance Officer

600 East Main Street, Suite 2102
Richmond, VA 23219

drptpr@drpt.virginia.gov

VA DRPT Title VI Plan FY2019-2021 (English)
VA Breeze ADA Notice (English)
VA Breeze Title VI / ADA Complaint Procedures (English)
VA Breeze Title VI / ADA Complaint Form (English)
VA DRPT Title VI Plan FY2019-2021 (Spanish)
VA Breeze ADA Notice (Spanish)
VA Breeze Title VI / ADA Complaint Procedures (Spanish)
VA Breeze Title VI / ADA Complaint Form (Spanish)